Return and Refund Policy

Please make sure to read our return policy carefully if you need any help contact us by contact page .

After receiving the product, you have 30 days to return it, please read the following conditions:

CANCELLATION OF AN ORDER:

In order to deliver the goods to the customer as soon as possible, we will cancel the order within 24 hours from the customer placing the order, you can contact us at [email protected] to cancel.

THE PRODUCT NEVER ARRIVED:

The order processing time is 1-3 days (Monday-Friday), and the shipping time is 4-6 days (Monday-Friday)., so please if your products have not arrived max 10 days Please give it more time, if your products have not arrived after 10 days, we will give you a 100% refund instantly.

DAMAGED ON ARRIVAL:

if your product arrived damaged, please take photos and videos and send them to our customer support at [email protected]. After verification of the support and confirmation of the case, you will have two options: we will send you a new product or give you a 100% refund.

DEFECTIVE OR BROKEN MANUFACTURER AFTER USE :

You have 30 days to report any problems with the product after it arrives, and if the product does not work properly or is defective during this period, you can return it to us, we cover the return shipping costs, and we will refund the total amount per store so that you can reorder a new product.

CHANGE OF OPINION :

You have 30 days after receipt of your product to return it to us. if you want to process you need to contact us at: [email protected] we will send you a return address, please keep in mind that we only accept returns for products that are not used, washed and need to be in their original packaging.

EXCHANGE:

If you wish to exchange your product, you have 30 days after receiving it to do so. Please keep in mind that to exchange your product must be unused and in its original packaging you will need to send it to us at your expense. Please contact our support at: [email protected] to help you with the process.

WRONG PRODUCT:

If you receive the wrong product, you have 30 days to return it to us at our expense and we will give you a 100% refund.

REFUND:

We will confirm after receiving your return package, we will help you refund within 72 hours, the refund amount will be returned to your original payment method, if you have any questions, please contact us at [email protected]

If you need help you can contact us at: [email protected]

Royal Profassional LLC

Phone number: +1 302-281-4650

Email: [email protected]

Physical address: 121 North Compass Way

Dania Beach Florida 33004, United States

Monday to Friday: 9:30AM-6:30PM